Your treatment questions, answered
Common questions
Where are your salons?
Nu Beauty has two salons in Suffolk. Our flagship is at 55a Hollands Road, Haverhill, CB9 8PJ (phone 07818 803629), offering our full menu including advanced facials, hair, nails, brows, lashes and waxing. NU Studio, our nail and beauty studio, is at 3 The Parade, Kedington, CB9 7PR (phone 07368 529898). Both are open Monday to Saturday and you can book either location online through our SalonIQ booking portal.
What are your opening hours?
Nu Beauty in Haverhill (55a Hollands Road, CB9 8PJ) is open Monday to Wednesday 09:00-21:00, Thursday 09:00-18:00, Friday 09:00-20:00 and Saturday 09:00-16:00, closed Sundays. NU Studio in Kedington (3 The Parade, CB9 7PR) is open Monday to Friday 09:00-21:00 and Saturday 09:00-16:00, closed Sundays. You can book your appointment at either Suffolk salon online any time through our SalonIQ booking portal.
Which treatments are at Haverhill and which at Kedington?
Our Nu Beauty salon in Haverhill (55a Hollands Road, CB9 8PJ) offers the full menu: facials, advanced skin treatments, nails, brows and lashes, waxing, massage, hair and tanning. NU Studio in Kedington (3 The Parade, CB9 7PR) focuses on nails, brows, lashes and waxing, and Haverhill is a short drive away for everything else. Choose your salon when you book online through our SalonIQ booking portal.
Do I need a patch test?
At Nu Beauty, some treatments such as tinting and certain lash services require a patch test at least 48 hours before your appointment, at both our Haverhill salon and NU Studio in Kedington. This is a quick safety check we carry out in salon. We will let you know whether you need one when you book online through our SalonIQ booking portal, so please allow time for it before your treatment.
Are treatments safe during pregnancy?
Nu Beauty offers pregnancy-safe treatments at our Haverhill salon in Suffolk, and we adjust or avoid certain services depending on your stage. We have a dedicated pregnancy treatment menu designed to be safe and soothing for mums-to-be. Please tell us you are expecting when you book online through our SalonIQ booking portal, and if you have any concerns we always recommend a quick chat with your midwife or GP first.
Do you treat teenagers?
Yes - Nu Beauty in Haverhill (55a Hollands Road, CB9 8PJ) offers gentle, age-appropriate treatments for younger clients, a lovely first salon experience at prices that suit a teenage budget. Some treatments have a minimum age or need a parent or guardian present, which we will confirm when you book. You can reserve a teen treatment online through our SalonIQ booking portal, or call us on 07818 803629 if you are unsure.
Is there an age limit for the sunbeds?
Yes - sunbed use at Nu Beauty in Haverhill is strictly 18+ in line with UK regulations, and we may ask for proof of age. Our pay-as-you-go and course sunbed tanning is available at our Haverhill salon (55a Hollands Road, CB9 8PJ, phone 07818 803629). NU Studio in Kedington does not offer sunbeds. You can top up minutes in salon, and we are happy to answer any questions before you start.
How do I book?
Booking at Nu Beauty is online through our SalonIQ booking portal: tap Book on any page, choose your salon - Haverhill (55a Hollands Road, CB9 8PJ) or NU Studio Kedington (3 The Parade, CB9 7PR) - then pick your treatment and time. No bookings or payments are taken on this website. You can also call the salon directly on 07818 803629 (Haverhill) or 07368 529898 (Kedington).
What are advanced facials?
Advanced facials at Nu Beauty are results-driven skin treatments including carboxytherapy, chemical peels, dermaplaning, microneedling and the Cinderella facial. They are offered at our Haverhill salon only (55a Hollands Road, CB9 8PJ) and are rare in west Suffolk - the kind of treatments you would normally travel to Cambridge or London to find. Each starts with a free consultation, and you can book online through our SalonIQ booking portal.
Is microneedling painful, and is there much downtime?
For microneedling at Nu Beauty in Haverhill, a numbing cream is applied to keep you comfortable. Afterwards your skin may feel warm and look a little red, similar to light sunburn, for around 24 to 48 hours, and most people return to normal activities the next day. We advise gentle aftercare and sunscreen while the skin settles. Book your free consultation first online through our SalonIQ booking portal.
How many sessions of microneedling or chemical peels will I need?
It depends on your skin and your goals, so at Nu Beauty in Haverhill we usually recommend a short course rather than a single session. Your free consultation maps out a plan tailored to you. Many clients notice a difference over a course, and we set realistic expectations rather than promising specific results. You can book your consultation online through our SalonIQ booking portal at our Haverhill salon.
Do I need a patch test or consultation before a chemical peel?
Yes - our advanced skin treatments at Nu Beauty in Haverhill start with a free consultation and a suitability check. Some treatments need a patch test or a little pre-care beforehand, and we will let you know what is needed when you book. We also explain the aftercare so you know what to expect. Book your chemical peel consultation online through our SalonIQ booking portal at our Haverhill salon, 55a Hollands Road, CB9 8PJ.
What is dermaplaning and is it suitable for me?
Dermaplaning is a gentle exfoliation that removes dead skin cells and fine vellus hair, leaving the skin smoother and brighter and helping your products absorb better. It suits most skin types. At Nu Beauty it is part of our advanced facial menu in Haverhill (55a Hollands Road, CB9 8PJ), and we confirm whether it is right for you at your consultation. Book online through our SalonIQ booking portal.
What is carboxytherapy and what does it help with?
Carboxytherapy uses small amounts of CO2 to help boost microcirculation in the skin, and is often used to refresh and brighten a dull complexion. At Nu Beauty it is one of the advanced facials offered at our Haverhill salon (55a Hollands Road, CB9 8PJ), and rare in west Suffolk. We explain the treatment and assess whether it suits your skin and goals at your consultation, which you can book online through our SalonIQ booking portal.
What should I expect at my first advanced facial appointment?
At your first advanced facial appointment at Nu Beauty in Haverhill, we begin with a consultation to assess your skin and discuss your goals, then agree a tailored treatment plan. Where suitable we carry out the treatment at the same visit, and you leave with take-home aftercare advice so you can look after your skin between appointments. Advanced facials are at our Haverhill salon only; book online through our SalonIQ booking portal.
Explore our advanced facials in Haverhill - carboxytherapy, dermaplaning, chemical peels and more.